medical, billing, insurance, Physicians Office Computer Overview

Overview

TRACK RECORD AND EXPERIENCE
RETURN ON INVESTMENT
CUSTOMER SUPPORT
PRODUCT STABILITY
DOCUMENTATION
PATIENT LEDGERS
INSURANCE FORMS - ELECTRONIC CLAIMS SUBMISSION
PATIENT STATEMENTS - OPTIONAL FINANCE CHARGES
ENCOUNTER FORM - SUPER BILL
DAILY TRANSACTION REPORT (DAY SHEET)
DEPOSIT SLIP WITH CHECK & CASH REGISTER
AGED ACCOUNTS RECEIVABLE REPORT
BILLINGS & COLLECTIONS REPORT
PATIENT RECALL - REMINDER NOTICES
PRODUCTION ANALYSIS REPORT
REFERRING PHYSICIAN REPORT
CROSS POSTING REPORTS
INDUSTRIAL AND WORKERS' COMPENSATION
HELP SCREENS
SCROLL LISTS
APPOINTMENT SCHEDULING
ALPHABETIZED PATIENT LISTS
CHART LABELS, MAILING LABELS, DRUG LABELS
PRODECURE LIST - MULTIPLE PARALLEL PRODECURE CODES
MULTIPLE FEE SCHEDULES
DIAGNOSIS LIST
ZIP CODE LIST
PROVIDER LIST
INSURANCE LIST
DATA SEARCH
PATIENT NOTES
DRUG TREATMENTS
ALLERGIES
HOUSECLEANING
POCDOC UTILITY

TRACK RECORD AND EXPERIENCE

The PHYSICIANS' OFFICE COMPUTERTM is a physician-owned company. The POCTM software was designed by physicians for physicians and is in daily use in practices across the nation.Back to Top

RETURN ON INVESTMENT

The PHYSICIANS' OFFICE COMPUTERTM system often pays for itself within the first month of use through more timely and accurate billing, increased collections, fewer insurance claim rejections plus significant savings of staff time. This uncommonly high return on investment makes POCTM one of the best business investments a physician can make.Back to Top

CUSTOMER SUPPORT

Our first commitment is to you! Because POC'sTM only business is medical software, we provide the finest quality client support. Our goal is to make sure you are happy with your decision to purchase POCTM software and ensure your continued happiness by providing fast, knowledgeable, friendly, exceptional support on a personal level. We were one of the first medical billing packages available for the PC enviornment. We have been manufacturing medical billing software for over 20 years making our software a proven product with a solid reputation.
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PRODUCT STABILITY

PHYSICIANS' OFFICE COMPUTERTM was the pioneer in stand alone medical office software for microcomputers. We continue to stay at the forefront of technology in today's fast paced and ever changing medical industry. The PHYSICIANS' OFFICE COMPUTERTM is a proven product with a solid reputation for quality and performance over an extended period of time.Back to Top

DOCUMENTATION

The PHYSICIANS' OFFICE COMPUTERTM system is so well designed with question specific, on-line help you will rarely need to refer to the Users' Manual. But, when you do, you will find, like the software itself, the manual is easy to use and comprehensive.Back to Top

FINANCIAL MANAGEMENT FEATURES OF THE PHYSICIANS' OFFICE COMPUTERTM:

PATIENT LEDGERS

Each patient ledger contains demographic and family account information along with the complete detail of every transaction. The patient ledger detail is maintained as long as the practice wishes. The patient ledger displays each insurance billing date and carrier billed as well as the dates of all patient statements. Your important patient notes are highlighted on each patient ledger page. Patient ledgers may be accessed instantly, at any time(through pop up windows), without disruption of on-going work in progress.Back to Top

INSURANCE FORMS - ELECTRONIC CLAIMS SUBMISSION

Insurance forms may be printed by individual, by group or by all current forms at any time. The System can fill out different types of insurance forms or fill out the same form differently using format files that control the output. Included with the software are the format files for the HCFA-1500 claim form and at least one state form. Additional insurance format files also are available. An insurance form generator program is included in the System. A simple to use feature allows re-billing of insurance charges at a later time. Electronic Claims Submission programs are also available for paper free electronic processing.Back to Top

PATIENT STATEMENTS - OPTIONAL FINANCE CHARGES

The System automatically produces ready-to-mail statements inside pre-addressed envelopes or in ready to stuff format. The statements reflect the previous balance, detail of current charges and payments, balance due, balance pending insurance payment, aging total, user-defined dunning message and any special message desired. The ready-to-mail statements form includes a payment stub and a pre-printed return envelope. (Users of the ready-to-mail statements report these optional forms pay for themselves in the time saved folding statements and stuffing envelopes.)

Finance charges may be added to accounts by a user-defined percentage and aging categories. Back to Top

ENCOUNTER FORM - SUPER BILL

The Encounter Form program produces a computer generated form that lists your most common diagnoses and procedures. The Encounter Form also contains pre-printed patient information and clinical data for each patient. This form can serve multiple purposes such as an instant source document, control form and data input sheet. The computer generated Encounter Form saves you time, eliminates outside printing costs and speeds internal processing. The System can also produce an individual statement on demand which POCTM designates as a Super Bill. This enables the practice to provide a statement to the patient at the time of their visit.Back to Top

DAILY TRANSACTION REPORT (DAY SHEET)

At the end of each work day, the System produces a report of every charge, payment, adjustment and refund by patient name and number. This report indicates the total of procedures performed that day as well as the net change to receivables as a result of newly posted transactions.Back to Top

DEPOSIT SLIP WITH CHECK & CASH REGISTER

The POCTM System creates a bank deposit slip which lists every check posted with amount, bank number and patient's name and number. Totals for the checks and the cash received and a deposit total are included also.Back to Top

AGED ACCOUNTS RECEIVABLE WITH USER-DEFINED OPTIONS

This versatile report is an important revenue producer for every practice and offers an almost unlimited variety of user-defined options. It may be run at any time on all accounts or by list. Included are past dues, credit or zero balances, aging categories, doctor, insurance carrier and dollar amount. The report shows the patient name and number, telephone, insurance information and the date, amount and form of last payment as well as the balance due and aging categories for the options selected. Family members are printed individually within the family group and a family summary is included.Back to Top

BILLINGS & COLLECTIONS REPORT

The Billings & Collections Report show total billings, total collections and total adjustments for the day, the month and the year by doctor. There is also a detailed breakdown of collections in (up to) 28 payment categories and 28 adjustment categories showing dollar and precentage amount of total collections.Back to Top

PATIENT RECALL - REMINDER NOTICES

The Recall/Reminder system is used to get important information to patients concerning past due accounts, appointments, drug recalls, medication changes, etc. The practice may create an unlimited number of personalized messages which are maintained by the System and may be printed on demand in ready-to-mail forms. This program also may be used in conjunction with the Data Search ability of the System to locate and prepare automated mailings to any group of patients.Back to Top

PRODUCTION ANALYSIS REPORT

The Production Report lists the total number of times each procedure has been performed and the dollar value generated by specific doctor(s) or by the entire practice. The Production Report further compares any two user specified time periods. User selected options allow for an extraordinary variety of reports by combining the Production Report with Data Search and/or Accounts Receivable. In addition to its more obvious uses, this report is extremely helpful when considering allocation of physician's time, equipment purchases and/or cost justification for a specialty examining room. The Production Report is also necessary in practices where members of the professional staff are reimbursed based upon individual or group production.Back to Top

REFERRING PHYSICIAN REPORT

This report allows you to find which physicians have referred patients to you. You can generate the report based on who referred patients during a range of dates, which patients were referred, how much was billed to the patient, and how much was collected.Back to Top

CROSS POSTING REPORTS

The System automatically tracks charges and payments between providers who are treating the patients of other providers in the System. A Cross Posting Report, by physician, of these charges and payments is printed at the end of each day in conjuction with the Transaction Report.Back to Top

INDUSTRIAL AND WORKERS' COMPENSATION

The System produces the Doctor's First Report of Work Injury as well as the Attending Physician's Statement for industrial cases. (Check on availability for your area.)Back to Top

LIST OF FUNCTIONS FOR THE PHYSICIANS' OFFICE COMPUTERTM

HELP SCREENS

Help screens are accessed with a single key stroke and are directed specifically to the current question on the screen. The help screen provides all possible answers to the current question.Back to Top

SCROLL LISTS

All CPT codes, ICD codes, zip codes, insurance carriers and providers are available in a pop-up list box just by hitting a "hot key." The user can scroll up and down or search by keyword. When the proper entry is found, the user simply hits the Enter key to place the selection in the System.Back to Top

APPOINTMENT SCHEDULING

The System allows appointments to be made for any number of providers. Multiple bookings for the same time slot are accommodated. Time intervals, breaks and days off are user selected. The reason for an appointment may also be logged on the schedule.Back to Top

ALPHABETIZED PATIENT LISTS

On demand, the System will produce an alphabetized patient list. The user can choose to print the patient's name and account number only or the full address and telephone information. To easily find patients at data entry screens, the System allows you to search by first or last name, social security number, insurance policy number, insured's name, telephone number and two other user definable fields.Back to Top

CHART LABELS, MAILING LABELS, DRUG LABELS

The System will produce, on demand, labels for insurance companies, charts, mailings, card files, specimens, medications and any other practice requirement.Back to Top

PROCEDURE LIST - MULTIPLE PARALLEL PROCEDURE CODES

The System will maintain a customized list of permanent procedures and an unlimited number of one time only procedures with corresponding descriptions and customary charges. Overriding the pre-set fee schedule is easily accomplished. The System automatically assigns an index number of each permanently recorded procedure code to significantly reduce the keystrokes during data entry. A parallel list of procedure numbers and descriptions are possible for each insurance format file on the System.Back to Top

MULTIPLE FEE SCHEDULES

Provides multiple fee schedules for the same service or procedure. Automatically selects appropriate fee based on patient's designated fee schedule. Simplifies today's complex contractual billing such as for PPO's, HMO's, Medicare and other carriers.Back to Top

DIAGNOSIS LIST

A customized list of diagnoses by code and description is maintained by the System. Index numbers are automatically assigned to all diagnoses to significantly reduce keystrokes during data entry.Back to Top

ZIP CODE LIST

The System comes with zip codes for your state and maintains a list of all zip codes used by the practice. The System allows you to use ZIP-PLUS-4 addressing for faster delivery. When a permanent zip code is used in data entry, the System looks up the city and state automatically making it unnecessary to type this information, increasing data entry speed and reducing errors.Back to Top

PROVIDER LIST

Referring physicians, hospitals and labs associated with the practice are automatically recorded by the System along with provider numbers. The System assigns an index number to each provider to facilitate data entry.Back to Top

INSURANCE LIST

The System maintains a list of insurance companies by user-defined code which eliminates unnecessary keystrokes and typographical errors while improving the speed fo data entry.Back to Top

CLINICAL DATA FEATURES OF THE PHYSICIANS' OFFICE COMPUTERTM:

DATA SEARCH

An outstanding feature of the System is the Data Search capability. In just minutes, a practice can search the entire patient base and print a list of those matching any combination of criteria including: diagnoses, procedures, dates of service, age range, sex, insurance carrier, primary or treating physician, hospital, lab, zip code, drug treatments and allergies, and referring physician among others. The printout also indicates the percentage of total patients meeting the requested criteria.Back to Top

PATIENT NOTES

Free form text of any desired length may be maintained for any patient. Key progress notes, lab values or other clinical or financial data may be stored, viewed or printed at will for any patient. The System automatically attaches the date to all patient notes and recalls the most recent entries first.
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DRUG TREATMENTS

An unlimited number of medications with dosage, start and discontinuance dates may be stored, viewed and printed for any patient. Each medication is identified by user-defined code reducing keystrokes and insuring consistency throughout the System. If a specific medication is entered to which the patient is allergic and the allergy has been recorded in the patient's file, the System will flash a warning message.Back to Top

ALLERGIES

Up to ten allergies per patient of any type may be maintained by the System. Allergies are labeled with the same user-defined code as drug treatments. When an allergy to a particular medication is recorded for a patient, a warning will be received if that medication is recorded under the Drug Treatment program.Back to Top

SPECIAL UTILITY PROGRAMS FOR THE PHYSICIANS' OFFICE COMPUTERTM:

HOUSECLEANING

This utility consolidates and/or removes obsolete data from the System. All deleted data is printed out as well as recorded to a floppy disk or hard drive for archival purposes. Retired data may be viewed at a later time.Back to Top

POCDOC®

The mark of high quality, mature software is the availability of utility programs to "tune up" data or correct errors which may creep into any database from time to time. POCDOCTM is an extensive group of such utilities which are part of the PHYSICIANS' OFFICE COMPUTERTM System.Back to Top